CLEANHEATSOLUTIONS.ca

Clean Heat Solutions

Phone: 705-927-5625

Fax: 705-740-2879

Email: info@cleanheatsolutions.ca

CONTACT US and GUARANTEE

60-day Guarantee

We consider that bed bugs have been eliminated from your home on our last follow-up treatment/visit if our technicians find no evidence of live bed bugs and the resident has not found any live bed bugs and/or has not reported and/or confirmed any further bites by bed bugs.

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Our Guarantee Requirements:

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1. Entire residence must be treated.

2. In multi-unit buildings, all adjoining units must be inspected and treated if evidence of bed bugs is found.

3. Resident must follow provided instructions prior to Clean Heat Solutions arrival.

4. All mattresses and box springs must be encased. The mattresses and box spring encasements can be purchased from Clean Heat Solutions or before we arrive.

5. If these requirements are not fully met, then we may offer a 60-day Guarantee from first service date on a discretionary basis.

Exclusions:

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1. High-level infestation. On the initial inspection if more than 40 bed bugs are found this is an indicator of a very high infestation that may take more time and additional services. We will discuss this with the client to enable the best value and the best warranty in this circumstance.

2. Excessive clutter (75% or greater of the floor surface covered with furniture and clutter).

3. If arrangements are made to declutter, then we will work with the client or with the tenant to eliminate the infestation by prior conditional agreement.

4. Dropped ceiling. This condition can pose severe problems of control. We can arrange for specific approaches to address this by prior conditional agreement.

5. Uncooperative tenants.

6. New furniture (new or used) added to unit after treatment without arrangements to ensure no new infestation has been imported.

7. Treated by another organization or self-treatment by owner, or tenant that has caused the infestation to become dispersed throughout the property.